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PROGRESS REPORT COVER SHEET
Project Goal To improve the welfare of cyclo drivers in Phnom Penh through provision of a drop-in base where cyclo drivers are provided with basic support services and a space where they can meet, share ideas, gain access to information, and develop opportunities to help themselves. Various programmes organized by the Centre reflect the recognized needs of the Centre’s registered members. Project Objectives - Providing accessibility of information and a basic service to cyclo drivers for improving personal health and hygiene and increased awareness about specific health issues such as tobacco use, eye care and HIV/AIDS/STD prevention. - Providing access to education and to develop vocational skills to improve both cyclo drivers’ confidence in the workplace and their economic self-sufficiency. - Providing access to savings schemes, cyclo credit loans and general education on money management to help increase money management skills and money security for cyclo drivers. - Providing a place to discuss ideas, receive information and establish networks and relationships which will improve the living and working conditions of cyclo drivers. - Providing opportunities to increase the self-sufficiency and sustainability of the Centre and highlight the profile and situation of the cyclo drivers of Phnom Penh. Description of OpUSA-sponsored activities carried out during the reporting period
Health Consultation
The Health Care and Hygiene Programme helps take care of cyclo drivers’ health and well-being in the city. Cyclo drivers face a lot of problems in both their living and working conditions. Most sleep on the street in all weathers and are subject to theft and physical abuse. These situations result in weakness or poor health. The Cyclo centre helps drivers with free medical consultations and the provision of medicine. The service is available twice per week and if any cyclo driver has a serious illness, the Centre will send him to a referral hospital or clinic. The Centre also helps them with limited support, such as when a driver has an accident or is having big problems with alcohol. Cyclo drivers use the Center's Medical Services as follows
Haircuts and Washing Facilities This free haircut service helps Cyclo drivers to save money from expenditure on haircuts every half month. The project has been operated in conjunction with the NGO AFESIP for several years. The Cyclo Centre haircut services are available twice per month. Numbers using this service per month follow. The average number of haircuts per month is 30.
Number of Haircuts per month
Washing Facilities are available every day except Saturday and Sunday for all cyclo drivers in Phnom Penh . The service is open during work hours. Most of the drivers who use the service come every workday. The average number using the facility per day is 25 drivers.
Use of Center's Washing Facilities (April 09-September 09)
Anti-Smoke Project: This project, along with the Cyclo credit loan scheme, was developed to help alleviate the poverty of cyclo drivers as well as being a health and hygiene programme. The objective of the project is to help cyclo drivers quit smoking and therefore help their well-being “Quit smoking reduces poverty and results in better health”. An additional benefit from the credit loan scheme is that those who quit smoking have an opportunity to own a green smoke-free cyclo and be part of the fleet taking tours arranged through the Cyclo Tourist Booking Service. With support from the Tawain International Medical Alliance (TIMA) March, 09-Dec, 09, the Cyclo Smoke-Free Programme pursued project development with a new strategy. The Centre selected 13 literate drivers to train for three days to educate cyclo drivers who are smoking at outreach fields every two months (Quit-smoke Counseling- scheduled to run 6 times in 2009). The four Tobacco Awareness Sessions and renew 75 Cyclo painting, By the dawn of the project till by September 2009, the centre opened 3 tobacco awareness sessions, 3 times of quit smoke counseling and renew 35 cyclo painting. On the streets there are many green cyclos that the Cyclo centre has provided and painted through the cyclo credit program. The painted cyclo may look like a new one, but it is actually an old one which has been updated and decorated with anti-smoke logos. Painted cyclos are selected only from cyclos belonging to drivers who want to contribute to promoting the anti smoke program to help all smokers understand the health impact of tobacco and quit smoking. Each newly painted cyclo has an anti-smoke logo.
Quit-Smoke Counseling Session at the National Pediatric Hospital 18-20 May 2009 This session was run with support from Taiwan International Medical Alliance (TIMA) focusing on Cyclo quit smoke. The Cyclo Centre cooperated with the Cambodian Movement for health (CMH) to ensure the quit-smoke counseling session ran smoothly. The Cyclo Centre selected 13 literate cyclo drivers and 1 centre nurse to train on a 3-day quit smoke counseling course from 18-20 May 2009 at the National Pediatric Hospital. With the participation of 3 volunteer staff of the Cambodian Movement for Health (CMH), this course had 17 trainees. The centre invited Senior trainers from World Health Organization, WHO TFI, Dr Yel Daravuth, Cambodian Movement for Health executive director, Dr MOM KONG and 1 trainer from CMH, Mr. Sam Yen. The 3-day training course was about the approaches used to communicate and counsel quit-smoke in the outreach field. The lessons were organised on this agenda:
The First Day . Presentation of course purpose and introduction . Doing pre-test of trainer's ideas . Showing research results concerning death and budget loss through smoking . Chemistry feature containing cigarette smoke and showing the effect on lungs . Health impact caused from smoking and inhaling . The advantages of quit-smoke . Feedback The Second Day: . The approach of quit-smoke . Prevention of relapse into smoking . The improvement of health after quit-smoke . Quit & Win . Counseling practice in pairs
The Third Day . Continuing the same topics from yesterday . Evaluation of workshop During each lesson there was discussion about the topic followed by the trainees studying the action to be taken in the outreach field. In the class each trainee paid attention to the lesson. However, the education of the Cyclo drivers was so low that understanding and remembering was limited and they had to concentrate on practice more than theory. At the end of the lesson we did evaluation and feedback of the workshop and did a survey of trainees' awareness. We found they remembered the main points of lesson and intended to bring this knowledge to promote, educate and counsel others who are smoking. In the conclusion, the Quit-smoke counseling course was something the Cyclo Centre had never run before. 13 Cyclo drivers got a new skill on how to counsel and educate about the impact of tobacco use. They were pleased and suggested that this course should be repeated. The Centre has now got new human resources to help us fight against tobacco use in Cambodia.
Quit-Smoke Counseling outreach fields on 27-28 May 2009 The outreach fields session were held just before World NO Tobacco Day on 31 May 2009. Many NGOs had been working to curb tobacco use in Cambodia through different activities. The Cyclo Centre contributed to the campaign and selected 3 cyclo drivers, 1 Centre nurse and a Centre project officer who had trained as Quit Smoke Counselors. To allow them to use their training, the Cyclo Centre organized these people to educate about the effect of tobacco use and to promote Quit & Win at outreach fields on 27-28 May 2009. The locations we reached were Orrussey, Duymick, Seripheap, Phsa Chas, Kandal and Central market blocks. The counseling activity seemed to meet cyclo drivers' needs. Most of them want to quit smoking, but they don't know how to stay away from cigarettes and feel they don't have a choice but continuing smoking. As a part of this activity, our work group of quit-smoke counselors explained the effect of smoking and how smoke affects the environment, economy and health of those around smokers and encouraged them quit smoking. After hearing the explanation, the smokers were willing to stop smoking and stay away from cigarettes. We told them our work group will meet them again in two months. In addition, we told them about the procedure of Quit & Win. Then we showed posters and brochures of Quit & Win. When we showed them it and they sounded surprised. This is the first time that this initiative has been seen in Cambodia; it suggests all smokers improve their luck to win after smoking cessation. The Cyclo drivers, with whom our work group did counseling, were 78 drivers from the above mentioned locations. Doing counseling with them, we needed to take 5-7 minutes per drivers to explain the impact of tobacco use and how to quit smoking forever. However, a few drivers denied our request to counsel them because they said no one died of smoking and they will smoke until the end of their life. Our counselors said smokers have got a higher risk of early death than none-smokers and none-smokers feel and smell better and are in better physical condition. In the brief, counseling in the outreach field is the pride of cyclo Centre which educated and did counseling directly. Moreover, such activity helped promote the ideas of the negative affects of tobacco use and encouraged smokers to abandon smoking.
Second round of Quit-Smoke Counseling outreach fields on 21-22 July 2009 The second round of the quit-smoke counseling took place in the same locations as those of the first round (see above). The purpose of counseling was to find the drivers who had attended the last counseling sessions to ask them about their smoking cessation. Before we started to counsel we met many of the drivers who had been previously counseled and asked them about their smoking. The answer was that many had just reduced. However a few drivers said I stopped for a while after I had been counseled, but I could not stop for long because I saw my neighbor smoking and sometimes I was drunk someone handed me cigarette I had to start smoking again, however I have reduced it. The drivers said they wanted to continue to try and stop smoking and we agreed that we would return again in two months. The number of Quit& Win registration is 35 smokers. This time the work group counseled 56 drivers and we took 5-7 minutes with each one as before.
Third round of Quit-Smoke Counseling outreach fields On 27-28 August 2009 On 27-28 August 2009 Cyclo centre organized to counsel cyclo quit-smoke. The procedure of the implementation was similar to the last session, but this time cyclo drivers themselves were involved in counseling. Cyclo drivers who had been trained were involved in counseling their peers. The Centre organized the trained peers to educate and show the negative effect of tobacco use. They also found drivers who had previously done counseling and wanted to know why they kept smoking. The locations which we reached were as same as before. The purpose of counseling was to find out the drivers who had done previous counseling to ask them about their smoking cessation. Before we started to counsel them our group asked who had done counseling last month. A few were identified and we asked what happened to you with cigarettes. Some said they had just reduced. However,a few drivers said I stopped as a result of counseling when we met. The Cyclo drivers, with whom our work group did counseling, were 63 drivers. Among 63 drivers are 16 drivers who did counseling before and the result of smoking cessation is 2 drivers. The latest counseling was to take around 5-7 minutes per drivers to explain the impaction of tobacco use. A good way to show them was the flipchart of smoking –quit that TIMA had sent us. The drivers saw pictures of each item which is damaged by tobacco. After they saw it they seemed to feel afraid. It is surprising that one driver at Phsar Chas said cigarettes are like his wife and rice. To quit smoking is like stop eating. Our group said to him thank you. Finally, Quit-Smoke Counseling outreach field is a new step to develop both centre peers and smokers to meet directly to discuss, explain and show good ways of smoking cessation. It is better chance to get feedback from smokers consequently.
The Cyclo Repair.This provides a basic service where the Cyclo Centre offers a place and repair materials and tools for the drivers to maintain, decorate and paint their cyclos. Materials are available at the lowest cost possible. Average number of cyclo drivers consuming fixing & maintenance service (April09 Sept, 09)
Events Attended by Cyclo Centre. The events which Cyclo centre participated and organized both the Royal Government and NGO Partnerships which aim to inform or advocate about issues in Cambodian Society. A total of 4 events were attended from April 2009 to September 2009 as follows:
ö Events attended by the Centre April 2009-September 2009 ÷ On 08 April 2009, Cyclo centre project Officer participated to launch the strategy of the Youth and Road Safety Project Engagement, presided over by Lok Chhomtev Phom Chantiny, General Secretary of Cambodian Red Cross.
÷ On 15 – 17 June 2009, Cyclo centre Project Office participated workshop with PSI NGOs about the Training Social Marketing and Monitoring Evaluation for HIV/AIDs Project at the Imperial Garden.
÷ On 17 June 2009, Cyclo Centre Coordinator participated workshop with PSI NGOs to promote condoms, and to show about their research for condom use. Participants were doctors, who come from many hospitals at the rural area. The workshop was held at the Sunway Hotel.
÷On 31 July 2009, the centre Project Officer, Im Sambath jointed the Cambodian Tobacco Control Forum 4th meeting at World health Org. reviewed the network's activities and it is going on. The theme of meeting is following, Dr. Lim Thaipeang-director of National Centre Health Promotion (NCHP), commented the tobacco control law might not be possible to be adopted, but instead sub-decree.
Monthly Meeting: Formal meeting for the cyclo drivers are organised every month at the Centre. At these meeting the cyclos are give information on forth coming activities, their concerns and ideas are discussed, and sometimes they participate in basic training on topics such as money management. Major topics discussed at these meetings included planning for the possibility of having a mechanism, planning for the TIMA smoke –free workshop and sessions, and for the IRIS eye care project. Cyclo drivers can express their views about various issues. Cyclo Booking Service: The Centre tourist booking services now has contracts with 8 travel companies. They are Asian Trails, Travel Indochina, Apsara Tours, Other Ways, Hanuman Tourism and Symbiosis, Exotissmo , Intrepid, Vido Tour and Asian Expedition. The Centre also does tours for other companies who have not yet contracted with the service including, ,Tourex Asia, Kemera NGO, and Robin Restaurant, Khmer Art, Angkor Tour, Charming Tour, Angkor World, Apple Tour, Indochina Service, Great American People Tour, APP, personal tour and other customers such as the Australian Embassy, Robert Rozin. There is a fixed price schedule and a % of the fee (about 10 to 15% according to the size and length of the tour) goes to the Centre for administration and laundry costs. The rest of the fee goes to the participating drivers. The amount earned by the Centre over the past six months was USD 3,310.00 and income for the Centre is USD 1,560.00.
The Report of Cyclo Tourism Training July, 17, 2009
The Tourism Booking Service (TBS) is the main part of Cyclo Center's activities which has been processing since 2001. This project is the main one to improve cyclo drivers' income, anti-smoke logo promotion and preservation in the city. Some people in the city named green cyclo as cyclo no smoke. The Cyclo Service is the most beneficial to help real poor people from the countryside because they cannot depend on their farming for their income, so they have to decide to stay away from their family to earn a living. To be applicable to as stated previously, the cyclo centre organized to do workshop on Cyclo tourism with 48 drivers participating, held on 17 July 2009.
The items of workshop
. Comply with traffic rule and traffic sign during touring . To get ready oneself to well-look . The morality of communication and greeting with customers
Number of Cyclo Tourist Booking Per Month
Cyclo booking services in first semester of 2009, were much less than in 2008 because of less bookings and moreover world economic crisis has affected tourism fields. The amount total tourist booking service is USD2,149.50 and in the same time of 2008 was USD4770.50. The first semester of year 2009 Centre income is USD1,560.37. For first semester of year 2008 centre income was USD 3,310.00. This income can help contribute to the centre activities.
Media Promotion The Cyclo Centre has had several stories in a range of media over the last first semester 2009 as follows: 1. On May 2009, Journalist from Phnom Penh Post has to interview for activities of the Cyclo Centre and Cyclo situation.
2. On June 2009, Journalist from Japan has to Interview Cyclo Centre about the story of the cyclo drivers, their situation, and the culture of cyclo in Phnom Penh.
3. In July 2009, Cambodian APSARA TV interviewed Coordinator- Nou Sarany about Centre activities and cyclo situation.
4. On 06 August 2009, Cambodian Television Network (CTN) interviewed Centre Coordinator about Daily activities and cyclo driver. It took a picture of green Cyclos to display its daily news. Main outcomes and accomplishments achieved during this reporting period Objective: Education/Health
Objective: Technical
Objective: Social/Welfare
Notable project challenges, constraints and obstacles: Some of the cyclo drivers did not understand or believe some of the projects of the Cyclo Centre. Simple information leaflets were prepared, and the staff visited the markets and other, places to discuss with cyclo drivers and invited them to visit the Centre. For the Project Tourist Booking Service still has a lot off problem because some of Cyclo Drivers don’t know what we do. Some make problems with their clients, some cyclo drivers use drugs and some smoke, and some, although they are trained, don’t bring everything we are provide them to develop for this project. For Anti-Smoke programme when we provide training to them they listen but after they finish they forget and when we provide peer educated cyclos at outreach for each market sometime they not listen us. They get really angry because when we explain the dangers of tobacco use they don’t believe us. One said that from grand father until him, he never have problem by tobacco use.
Success stories and project-related anecdotes The Cyclo Centre has an important social rule for the cyclo drivers by providing a place where cyclo drivers can meet to discuss their problems, access medical care, have the use of a shower and repair their cyclo. Awareness & Counseling Session were provided for the Anti-Smoke Programme (Funding by Taiwan International Medical Alliance (TIMA)), Promote & Consultant HIV/AIDs for the UHN member (PSI), Promote & Advertising for the Traffic Low (Handicap International), training about tourist were providing for the Tourist Booking Service Project, access to information and participants to join the World No Tobacco Day and get haircut. It also to give opportunities to improve their income with a Cyclo Repair, Decoration for paint Cyclo Credit (Green Cyclo), Cyclo Tourist Booking Service and provided training to cyclo drivers about tour. The services of the Centre can therefore improve the living condition of the cyclo drivers who use those services. Promotion of events has helped to bring the attention of the public on the cyclo centre activities. The articles were public about the cyclo centre in the Apsara TV, CTN TV, Cambosor newspaper, Japan newspaper.
B. FINANCIAL INFORMATION Summary of expenditures (include amount received, amount spent on budget line items, and remaining balance). Please note any changes from plans. Cyclo Centre has get $7320 grant towards support (of which $5520 will cover salaries and the remaining $1,800 will go toward Cyclo Center's rent), some contribution from Iris International has get $5,718 will cover for Day Activities Programme and some contribution from TIMA (Taiwain International Medical Alliance) has get $7,774 it is cover by Anti-Smoke Programme and some for contribution Salary and Centre Rent.
Source & Application Summary Statement From 1st April 2009 - 31st August 2009
Name of the Organization: Cyclo Centre Currency: USD
1. Balance B/F (Brought forward) as at 31st March 2009
Bank CCB 22.11 Bank ACLEDA 14,207.94 Donor Income received in Advance of 1st April 2009 -13,053.00 Net Bank Carried forward 1,177.05 Cash on Hand 5,470.02
Total Net Balance Carried Forward 6,647.07
2. Income Per Year 2009/2010 Received Before Received in the Period is 31st March 2009 01st April – 31st August 2009
Transfer from TIMA 6,220.00 Gross Income from Tourist Booking Services 1,560.37 Interest Bank 58.07 Transfer from Operation USA 7,335.00 Transfer from Iris International 5,718.00
Sub-total 13,053 7,838.44 Total Income 20,891.44
TOTAL BALANCE INCOME 27,538.51
3. Expenses
1. Personnel 1-1 Centre Coordinator 2,000.00 1-2 Project Officer 1,150.00 1-3 Centre Accountant/Administration 1,025.00 1-4 Guard/Cleaner 400.00 Total Personnel 4,575.00
2. Office Cost 2-1 Centre Rental 1,590.00 2-2 Communication Cost (E-mail/Internet/Telephone) 226.44 2-3 Office Supplies 316.70 2-4 Maintenance 292.75 2-5 Utilities Cost (Water/Electricity/Sanitation Fee) 343.14 2-6 Bank Charges 7.24 2-7 Financial Audits 0.00 2-8 Insurance for Cyclo Centre Staff 0.00 Total Office Cost 2,776.27
3. Project 3-1. Anti-Smoke Programme 3-1-1 Tobacco Awareness Sessions 1,859.38 3-1-2 Counseling Sessions 1,003.63 3-1-3 Paint for Cyclos 153.71 Subtotal 3,016.72
3-2. Health Care/Personal Hygiene Programme 3-2-1 Washing Facilities & Haircuts 224.92 3-2-2 Medical Supplies 238.85 3-2-3 Centre Doctor 300.00 3-2-4 Eye Check & Treatment 0.00 Subtotal 763.77
3-3. Communication & Information Programme 3-3-1 Monthly Forum Meeting 54.28 Subtotal 54.28
3-4. Tourist Booing Service 3-4-1 Computer System 125.00 3-4-2 Support Transport/Mobile Phone 300.00 3-4-3 Office Supplies 372.38 3-4-4 Laundry 647.62 Subtotal 1,445.00
Total Project 5,279.77
TOTAL DAY ACTIVITIES PROGRAMME 12,631.04
4. Other Expenses
Training Material & Decoration Cyclos TBS 2,100.54 Training Material & Decoration Cyclos TBS 2,252.56 Decoration Cyclos / Advance for TBS 192.00 Close Bank CCB 22.99 Cash Borrow pay to Cyclo Drivers for TBS 1,450.00 Decoration Cyclos 21.25
TOTAL OTHER EXPENSES 6,039.34
TOTAL EXPENDITURE 18,670.38
5. Balance Carried Forward as at 30 September 2009
Bank 6,215.89 Cash on Hand 734.49 Advance 1,917.75
TOTAL BALANCE 8,868.13
Prepared by: Ms. Pal Holly, Accountant/Adm Approved by: Ms. Nouv Sarany, Cyclo Centre Coordinator
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